FAQs
Updated: December 4, 2025
What are the Event Registration and Cancellation Policies?
Registration and Cancellation
By registering for and/or attending an Florida Collectors Association event managed by ACA International (ACA), you acknowledge that you have read, understand and agree to Florida Collectors Association's policies listed on this page and included elsewhere on its website and during the registration process, located at https://fla-collectors.com/2026_conference.php including, without limitation, ACA's User Agreement and Privacy Policy.
If you decide to cancel after registration, a full refund will be provided but only for cancellations received by Florida Collectors Association in writing no later than April 22, 2026. No refunds will be granted for cancellations received by Florida Collectors Association on or after April 23, 2026. Registrations may not be transferred to another individual unless approved by Florida Collectors Association. Cancellation fees cannot be transferred to a future event. No refunds will be given for no-shows.
Florida Collectors Association reserves the right to cancel any meeting.
Photos and Recording Notice
By registering for and/or attending an Florida Collectors Association event, you authorize Florida Collectors Association to use your image and/or voice in any promotional or informational material produced by or on behalf of Florida Collectors Association. This includes, without limitation, video, audio and photographs which may be distributed on the Florida Collectors Association website, event recap videos, future event promotions, photo libraries, social media, and email.
Assumption of Risk and Waiver of Liability
By registering for and/or attending this event and/or attending any functions or sessions listed as on the event agenda, including those listed as "[Interest Group]" events, you acknowledge and agree that Florida Collectors Association and ACA are not responsible for any injury, claim, liability or other cause of action of any kind based upon or resulting from your participation in the event. You assume all risk and accept sole responsibility for any injury (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind ("Claims"), that you may experience or incur in connection with attending the event. Additionally, you release, covenant not to sue, discharge, and hold harmless Florida Collectors Association and its affiliates, and their officers, directors, managers, employees, agents, shareholders, members, successors, and assigns (collectively, the "Released Parties"), of and from any such Claims, including all liabilities, claims, actions, damages, costs, or expenses of any kind arising out of or relating thereto.
Registrant and/or attendee acknowledges and understands that functions and sessions listed as an "[Interest Group]" on the event agenda are not hosted by Florida Collectors Association or ACA but rather are hosted solely by attendees and/or other third parties. Registrant and/or attendee agrees that Florida Collectors Association and ACA shall have no liability in connection with any such events.
Antitrust and Anti-Harassment Policy
Florida Collectors Association holds its members to the highest standards of professional conduct. These standards apply equally to all event participants. Florida Collectors Association expects all event participants to act responsibly and ethically when interacting with others at events. UNIT follows ACA's Antitrust and Anti-Harassment Policies and Code of Conduct. If you have questions or concerns about possible non-compliance at an event, please inform a member of Florida Collectors Association's staff.
Registrant Information-Sharing
Florida Collectors Association may provide personal registrant information, including, without limitation, the names, addresses, phone numbers and/or e-mail addresses of attendees and their guests, to Sawgrass Marriott Golf Resort & Spa ("Hotel"), and Florida Collectors Association may receive personal guest reservation details from Sawgrass Marriott Golf Resort & Spa for event-related meeting planning and contract fulfilment purposes. Your registration information will be shared with exhibitors and sponsors of the event as noted when you register. Florida Collectors Association may also contact you regarding your event participation or Sawgrass Marriott Golf Resort & Spa stay based on registration and reservation information received. You agree to receive communications from Florida Collectors Association, which may include marketing and promotional emails regarding Florida Collectors Association's products and services. You can change your preferences at any time.
ACA's full Privacy Policy applies and can be found here.